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The World Wide Association Specialty Programs and Schools is one
of the world’s largest and most successful associations of schools and
programs for struggling teens. The key to our success has been
our parent satisfaction rate.
In order to determine our parent satisfaction rate we recently surveyed
both parents of students who have previously been in the schools or
programs and parents of students who are currently in the schools or
programs.
Concerning parents of students that have previously been in the schools
or programs, 97.4% of the respondents were satisfied with the program
and would recommend the program to someone else.
Concerning parents of students currently in the schools or programs,
97.1% of the respondents stated they were either happy or very happy
with the school or program that their child is enrolled in.
Our high parent satisfaction rate is further evidenced by the fact that
we received 1,344 Letters of Appreciation from parents during 2001 and
1,739 Letters of Appreciation from parents during 2002.
The most significant evidence of our satisfaction rate is shown in our
student census. (total number of students enrolled in the World Wide
Association of Specialty Programs and Schools) Our enrollment has more
than doubled in the last 3 years. The following census reports show our
growth since 1999:
December 9, 2002 census 2,214 Students
December 10, 2001 census 1,765 Students
December 11, 2000 census 1,382 Students
December 13, 1999 census 984 Students
We are very happy with our parent satisfaction rate, especially
considering our type of industry. Like any successful organization, we
have enemies with dubious motives. Unfortunately, we have had a
few parents who have been influenced by our enemies without fully
understanding these motives. While we have a few detractors, we
have thousands of supporters that have had positive experiences and
results through the schools and programs in our Association.
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